Privacy Policy

Effective Date: 26 Aug, 2025

GatePe ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GatePe mobile application, website, or related services (collectively, the "Platform").

By accessing or using GatePe, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information: Name, phone number, email, society name, flat number, ID proof, vehicle details.
Visitor Information: Visitor name, phone, purpose, photo, entry/exit times.
Device & Usage: IP, browser, device type, app usage data, location (if enabled).
Payment Details: UPI/card data, transaction history (for maintenance payments).

2. How We Use Your Information

To provide gated community services securely.
To manage residents, visitors, and staff records.
To enable payments for maintenance or dues.
To improve services and communicate updates.
To comply with legal obligations.

3. Sharing Your Information

We do not sell your information. We may share it with:

Society admins or management committee.
Trusted service providers (e.g., cloud, SMS providers).
Authorities when legally required.

4. Data Security

We use encryption, secure storage, and access controls to protect your data. However, no platform is completely secure.

5. Your Rights

You may have the right to:

Access, update, or delete your data.
Withdraw consent.
Request account deletion.

6. Data Retention

We retain data as long as needed to provide services and meet legal requirements.

7. Children’s Privacy

GatePe is not meant for users under 18 without guardian consent. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy. Any changes will be posted with a new effective date.

9. Contact Us

If you have questions, contact:

GatePe Privacy Team
Email: support@gatepe.in
Website: www.gatepe.in